On December 29, 22-year-old Naomi Musenga called emergency services in the city of Strasbourg, which is in northeastern France. She was having severe stomach pain and had a three-minute call with an emergency operator. In December, the audio of the call hadn’t been released. CNN.com reports after the call ended, “Eventually a relative called a doctor who came to Musenga’s house, the family lawyer said at the Thursday news conference. The doctor had her taken to a hospital.” At the hospital, she had two heart attacks and eventually died.
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This week, the audio of the emergency call has been released and it is horrific. Here is the transcript in English, courtesy of CNN.com.
Operator: “Yes, well, you call SOS doctors.” [The operator gives her the number again.]
The operator has been temporarily suspended, but Jean-Claude Matry, president of the workers’ union for the emergency services, said they are short-staffed and, “The operators answer calls 12 consecutive hours a day. They undergo a lot of stress and it becomes hard to distinguish serious causes from boo-boos.”
Wow. So much for caring about someone who died and just focusing on being short-staffed, which is the compliant of nearly company on the planet.
Musenga’s family has obtained a lawyer and we hope the family gets justice. If you share this story please use the hashtag #JusticePourNaomi, which translates to “Justice for Naomi.” The hashtag has been used to organize a rally in this Wednesday.
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Dying 22-Year-Old Woman Told ‘Everyone’ Dies By Emergency Services was originally published on newsone.com
